Privacy Policy

Quad Gym values your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website, use our services, or engage with us online or offline.

This Privacy Policy is in compliance with the Information Technology Act, 2000, and other relevant Indian laws regarding data protection and privacy.

1. Information We Collect

We collect the following types of information:

Personal Information: Name, address, email, phone number, gender, age, and payment details when you sign up for memberships, purchase products, or register for events.
Health and Fitness Data: Information regarding your fitness goals, health conditions, and exercise routines to provide personalized services.
Device Information: IP addresses, browser type, operating systems, and other technical details when you interact with our website or app.
Usage Data: Information about how you use our website, products, and services through cookies and analytics tools.

2. How We Use Your Information

We use your information for the following purposes:

Service Delivery: To manage memberships, provide fitness plans, and deliver our products or services.
Personalization: To customize your training programs and improve your experience.
Communication: To send updates, promotions, or important notices related to your membership or purchases.
Improvement: To analyze usage patterns and improve our website, services, and marketing efforts.
Legal Compliance: To meet legal obligations under Indian laws and regulations.

3. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your data in the following situations:

With Trusted Partners: For payment processing, analytics, and service delivery, under strict confidentiality agreements.
Legal Requirements: If required by law, court order, or government request.
Business Transfers: In case of mergers, acquisitions, or business reorganization, your information may be transferred to the new entity.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our website. Cookies help us analyze website traffic, remember your preferences, and offer tailored services. You can manage your cookie preferences through your browser settings.

5. Data Security

We employ robust security measures to protect your personal data, including encryption, firewalls, and access controls. However, no system is completely secure, and we cannot guarantee absolute protection.

6. Your Rights

As per Indian data protection laws, you have the following rights regarding your personal data:

Access and Correction: Request access to or correction of your personal data.
Withdrawal of Consent: Revoke consent for data collection or processing, subject to legal obligations.
Erasure: Request deletion of your data under specific circumstances.
Grievances: Lodge complaints regarding data usage or breaches.

For inquiries or requests, contact us at quadgymcontact@gmail.com.

7. Retention of Information

We retain your information for as long as necessary to fulfill the purposes outlined in this policy or comply with legal obligations.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices, and we encourage you to review their policies before sharing personal information.

9. Updates to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with a revised effective date. Please review it regularly to stay informed.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or your data, please contact us at:

Quad Gym

Subhashpally, Siliguri, West Bengal -743001

Email: quadgymcontact@gmail.com

Phone: +91 816 744 4711

Your privacy matters to us. Thank you for trusting Quad Gym with your fitness journey.